MDR Service

My MDR vs Fortified Average (last 30 days) contains the following data:

Total Alarms per Machine—shows the total number of alarms generated by malicious operations in the last 30 days, with a 90-day trend for reference and a comparison of those metrics to the Fortified Ecosystem.
Suspicious Attacks Blocked per Machine—shows the total number of suspicious attacks blocked in the last 30 days, with a 90-day trend for reference and a comparison of those metrics to the Fortified Ecosystem.
Client Mean Time to Acknowledge (MTTA)—shows your average mean time to acknowledge (MTTA) escalations for the last 30 days, along with a 90-day trend of that datapoint, compared to the average of the same data across the Fortified Ecosystem.
Client Mean Time to Resolve (MTTR)—shows your average mean time to resolve (MTTR) escalations for the last 30 days, along with a 90-day trend of that datapoint, compared to the average of the same data across the Fortified Ecosystem.
Escalations by Severity—shows a breakdown by severity of the escalations received in the last 90 days, along with a comparison to the Fortified Ecosystem.

Note: If the Escalations Only technology was selected during the MDR service configuration, you will only have access to the Client Mean Time to Acknowledge (MTTA) and Client Mean Time to Resolve (MTTR) metrics.