Client Mean Time to Resolve (MTTR)

The Client Mean Time to Resolve (MTTR) chart shows your average mean time to resolve (MTTR) escalations for the last 30 days, along with a 90-day trend of that datapoint, compared to the average of the same data across the Fortified Ecosystem.

Related Topics

Average Escalation Rating

Open Escalations

Abandoned Escalations

Escalations by Severity

Client Mean Time to Acknowledge (MTTA)

Escalation Interactions by User

5 Most Recent Escalations