Open Escalations
The Open Escalations chart shows the total count of escalations that are currently in either an open or in progress status.
Related Topics
Client Mean Time to Acknowledge (MTTA)
Client Mean Time to Resolve (MTTR)
The Open Escalations chart shows the total count of escalations that are currently in either an open or in progress status.
Related Topics
Client Mean Time to Acknowledge (MTTA)
Client Mean Time to Resolve (MTTR)